Testimonials

More than transactions, these are stories of trust and teamwork. From North Shore homes to East Van houses, Port Moody townhomes, and beyond, I’m proud to have helped clients navigate their next chapter with clarity, care, and results that speak for themselves

Carmel is phenomenal realtor who really does it all. From her on trend staging, combined with marketing with key market knowledge to strategize your listing, to being the person you DEFINITELY want in your corner for all types of negotiations, she’s a superstar. This is the second time she’s helped us sell and buy, and both times we have been so pleased with every aspect. Both sales have been over asking which is a sign of how she adept she is at strategic planning, understanding market trends and navigating negotiations. Both of our purchases have been in clutch situations with our last seeing us win out in multiples in a prime location. This was truly due to Carmel’s hard work, clear communication and tactical negotiation skills.

Carmel took the time to get to really listen to our short term and long term wants and needs, then sought out market insight to help make a clear plan of action catered to us and our family’s goals. We are so grateful for her knowledge and expertise that will not only set our family up to make great memories in our new home but will also help gain equity as we look to the future.

Thank you Carmel!

A&R Birmingham

Carmel took the time to understand the vision we had for our loft apartment, and made that vision into a reality through extensive marketing efforts and breathtaking staging. These efforts were over and above what we’d expected, and what we’d seen for other homes listed. She completely transformed our unit to appeal to the target market and was able to differentiate our property from others currently listed. What made her stand out among other realtors was her genuine nature – she built a relationship with us, and genuinely cared about our family’s needs.Together, we were able to create a plan that lead us to selling our home for top dollar within weeks, and purchasing our dream home for a great price soon after.

D&Z BRADLEY

Carmel is outstanding and goes above and beyond, a true professional who genuinely cares about her clients. As a first-time home buyer we took our time with the process and Carmel was incredibly patient and guided us every step of the way. Her hard-work and knowledge keep us coming back, she knows exactly what we want and need. The years of experience Carmel has provides us with reassurance and is reflected in her work. Carmel is the realtor you want selling your home and buying, her network is expansive and she will always be working in YOUR best interest. Not only is she an expert in the North Shore but her knowledge extends all over the Lower Mainland. Carmel is the realtor for all your real estate needs, big or small.

E&L BIRDSALL

Carmel is very knowledgeable and informative. She has been a breath of fresh air to have working for my wife and I. She has made buying and selling our home easy and stress free for our young family. Always available to talk and responds quickly to any and all questions we have. I highly recommended her to anybody looking for help with their real estate goals.

D&A RAKIC

As a nervous first time home-buyer, Carmel helped make the process easy and convenient! She was always available to answer any questions with much detail. Finding me a spacious 1 bedroom condo downtown was a tough task, but she got it done!

S&M SIU

We cannot speak highly enough of our experience with Carmel, we are so fortunate to have connected with her and are forever grateful for the relationship we have built. We were first-time homebuyers in this intimidating market with very little knowledge and never ending questions, Carmel took us in and made the process so positive and fun! Carmel is patient, reliable and extremely professional. She goes above and beyond for her clients and never skips a beat. Thanks to Carmel understanding our needs, our first home exceeds expectations! Highly recommend working with Carmel!

E&K Taylor

I’ve worked with Carmel for a couple years and when it came time to find a buying agent – I didn’t think twice. Carmel is very well connected and was able to help me in every way for my purchase. Being a first time home buyer, she took the time to paint a full picture of the process and made every step feel exciting. Thank you Carmel!

T. Richards

Buying your first home is incredibly stressful and at some points you can become overwhelmed by the sheer amount of work required. Carmel helped us with that work by being professional, honest and creative as she guided my partner and I through that journey to find our perfect home. If you too are looking for that agent that will go the extra mile for you, then you could not go wrong picking up the phone and reach out to Carmel Frandsen of Sutton Group West Coast Realty.

J&B Shiels

Carmel is an exceptional realtor. We have had the pleasure of working with her to buy our home and sell our townhome. Carmel was efficient, reliable and professional every step of the way. Carmel made the process seamless and stress free. She takes great pride in her work and her knowledge of the market is incredible. Carmel is always there to answer your questions and has her clients best interests at heart. We can not begin to recommend her enough! If you are looking to buy or sell, she is the realtor you want on your side! We also wanted to note that her staging skills are outstanding and we know that we got top dollar selling our place because of all of her hard work. We appreciate all you have done for our family, Carmel!!

N & M Roma

Carmel is the ABSOLUTE BEST REALTOR I HAVE HAD !! I would recommend her to everybody! She was ruthless when she told us that we had to remove or hide some of our furniture in the condo and gave us exact instructions on what to do to have it sell at maximum dollar. Boy, our efforts were worth it! She completely turned our condo around, brought in pictures, tables, rugs, throw cushions, plants, and arranged everything so well! We were absolutely amazed at the turnaround of our home and how beautifully homey and welcoming she made it look! The pictures on our listing were fabulous and we sold the first weekend we were on the market with six great offers! Of course we took the highest one, which was $70,000 over what we had been asking. This was all due to her care and attention to details. If you want the whole package in a realtor, quick, give Carmel a call before she says she can't take anymore clients!
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Responsiveness, Quality, Professionalism, Value

Kim Steppan

Carmel helped us with the purchase of our first single family home in North Vancouver. She was on the ball with contacting us as soon as the listing hit the market and setting up a showing the next morning. We wrote an offer that night and beat out 4 other buyers thanks to her persistence and professionalism. Without her, our dream home would not be ours, we are so glad we chose her to help us through this process! Working with Carmel you can expect her to be extremely timely and efficient, and always ready with comparable properties and market stats to share to help you make the right choice. She was readily available to answer any and all of our questions and went over and above every step of the way. We would definitely recommend her to anyone looking to buy or sell in the competitive Vancouver market.

J Beattie

We have had a wonderful experience working with Carmel
We have had a wonderful experience working with Carmel for the purchase of our first home. We were referred to her by friends who had used her and can see why they spoke so highly of her. She is knowledgeable, professional and committed. She was quick to pick up on our housing desires and set us on a guided search to find a place that met those and more. She provided her honest and candid views on each place, while not being pushy. When we found our dream home, she worked fiercely to get us in for an early private showing before any other potential buyers and was ultimately able to negotiate quite reasonable terms. She worked hard and tirelessly to make it happen for us and we could not be more pleased. We would highly recommend working with Carmel.

A&P Gubeli

I have nothing but good things to say about having Carmel as our Realtor
I have nothing but good things to say about having Carmel as our Realtor. She was very responsive and always kept us in the loop. She was constantly sending us units that she knew checked all our boxes. After each viewing she would give her honest opinion which I admired greatly. We are so lucky to have had Carmel and would recommend her 100%

K&C Houlihan